As any professionally-managed Change Management program, it is imperative to first understand the as-is state. This gives us a good understanding of key areas of shortcomings and strengths. The objective is primarily to introduce effective catalysts that will help the students re-discover the love of the written word.
Some of the key activities involved in this Phase are:
Based on the exercise conducted above, comprehensive reports will be presented to the key Project Leaders and will contain the following elements:
Depending on the agreed scope of work, the Build phase would involve the following elements:
This forms a crucial element of the overall project and could be a catalyst in shaping the outcome. A mutually agreed time will be agreed to deliver the below training and orientations. Delivery of the training could be either in-person or over the Web depending on the geography.
The Training phase involves the following elements:
The portal is fine-tuned based on feedback received from the user group and its now ready for implementation. Since the portal is hosted in a secure cloud, implementation is a fairly smooth process without requiring significant involvement from the System Administrators.
The implementation process involves the following elements:
A change program is only as good as its use. Its success lies in effective use where the benefits are realised as expected. Reademption recognises that and ensures that all support requests are duly answered.
Support is an ongoing process and involves the following key elements:
* Service Available in Select Countries only
A wonderful experience overall !
Our school has just opened a new library using the Redemption Library System. From the outset, the whole process was clear, professionally managed and easily implemented. The support received throughout the process was outstanding.